ARIA’s attention to detail and quality finish is what caught our attention in the first place. They had a style we could relate to and we felt comfortable with. Energy ratings and the overall health of the home was important too and so the suggestions, options and professional advice provided during the initial discussions was very valuable.
Every step of the way was stress free and together with the ARIA team we often stood in anticipation of how we would enjoy our new space as the build took shape. It wasn’t long before it became evident to us that this build was close to their heart, as they took pride in every step of the construction and they treated our build as if it were their own.
After the home was built we were still visiting display homes for ideas and it was then that we appreciated how well the home was designed and finished.
It is now with gratitude and heartfelt thanks that we have a beautiful space to share with family and friends and to call “OUR HOME”.
Tony & Trish Kilvington
From the very beginning when we were ‘interviewing’ a number of prospective builders we were very impressed with the manner in which ARIA approached us as potential clients. What immediately set them apart was the simple things, such as the logical approach of taking the time to examine the block before meeting us and devising a ‘sketch’ of a plan of what they felt would make best use of the land all before knocking on our door. No other prospective builder went to such effort or had the vision. However it doesn’t stop there.
Throughout this project we were impressed with the excellent communication, being called where necessary every step of the way, either just to be informed of isolated developments and progress or to discuss ideas as building progressed. Their ideas throughout the project reflected their expertise and the trades people followed through with outstanding quality. So, as far as we are concerned, ARIA Homes is a professional building company that is very customer focused, strives for high quality workmanship, keeps promises and as such ticks all of the boxes for us. All in all this experience was very enjoyable and rewarding. The quality was outstanding and the build time was very close to what was projected, given the many variables that can impact that. In discussions with various people who have had complaints with other builders pertaining to warranty periods and clearing up defects, I can only say again we were not only impressed with how few defects there were, they were very minor and thoroughly completed within a very short space of time and to our satisfaction.
We would build with ARIA Homes again without hesitation and have and will continue to recommend ARIA to others.
Steve and Rachel